How can I help you?

Navigate to your Dashboard, click on the eBay tab in the navigation or the "Connect" card, and follow the secure OAuth connection process. You'll be redirected to eBay to authorize the connection.

Absolutely. We're an official eBay Developers Program partner. We use secure OAuth authentication and never store your eBay password. All data is encrypted in transit and at rest.

Yes, you can disconnect your eBay account at any time from the eBay settings page in your dashboard. This will revoke our access tokens and stop any scheduled listings.

No, AIAL does not charge any eBay fees. Standard eBay seller fees still apply when you list and sell items. Our pricing only covers the AI listing generation service.

Yes, your listing created with AIAL is editable, but it must be edited within the AIAL application. This is a quirk of eBay's API, not a choice of AIAL.

No, AIAL does not manage shipping or shipping notifications at this time. However, shipping integration could be on the roadmap for a future update.

No, at this time you cannot connect multiple eBay accounts to a single AIAL login. If you need to use different eBay accounts, try to have each of them associated with a different unique login to AIAL.

Yes, of course! Just make sure to set auction as your listing format default either in your AIAL profile settings or in your eBay default profile settings before syncing.

I honestly don't know yet! I would love to pilot figuring out if it does, though. If you are an owner of an eBay store, please contact me at sean@aial.app. I'd love to get this figured out for you.

Your listings can be available to ship internationally, but currently the only marketplace available for AIAL to list on is the US market (English). I have future goals to expand into international markets, however. I need some people relatively savvy in other languages to help refine models and output. If you're interested in helping me expand to other markets, please reach out at sean@aial.app.